Solutions (the PropertyCare Advantage)
       

PropertyCare's fully managed web site delivers all features right to your browser on your PC or Laptop. Your Owners Tenants and Maintenance Contractors can access information and communicate with you easily and at any time.

Most management companies deal with the bourdon of Maintenance Requests by using office staff to record tenant phone calls or walk-ins, and a cumbersome paper based system for tracking work orders.

Such methods consume valuable time of Property Managers and Office Administrators. PropertyCare provides a more efficient process by allowing Tenants to make their requests online via the PropertyCare, which is then managed via a seamless system right through to Work Orders, repairs and Invoicing by the Maintenance Contractor. A significant time and cost saving.

PropertyCare is faster, easier and more convenient for Tenants and Owners, as well as Maintenance Contractors. PropertyCare similarly streamlines office processes and offers more convenience and time efficiencies for Property Managers resulting in real cost savings. The automating of problem reporting by tenants through to work order processes and monitoring or progress in dealing with Maintenance companies enables Property Managers to invest time on growing the business.

 

Significant Features of PropertyCare Process Flow Overview
  Tenants place Tenant Requests online.    
  Property Managers are alerted by email and in-system messages, and SMS as required.
  Problem Reports are then generated and approved.
  Work Orders are sent to the allocated Maintenance Company by email, as well as in-system messages, and SMS as required.
  Invoices are integrated into the PropertyCare system thus the Maintenance Company also interacts with the process enabling them to be a part of satisfying the Tenant and Owner.
  Communication and Calendar tracking provide a means for all parties to keep in touch on the status of a problem through to satisfactory resolution.
  Owners are not forgotten as whether local or remote, Owners can monitor the status of their property and view pictures of any maintenance work required or completed. Involvement in the approval process can be initiated by the Property Manager if required.
  The maintenance request process and management thereof is now a smooth seamless process for all concerned. Click Here to see how this all flows.
     
         

Low Cost:

For a nominal monthly fee we will provide all necessary Applications and Hosting including Support. The savings to your office and increased benefits will far out way the meager service fee.

We can also Host your web site at usually less than what you are currently paying. Our talented developers will be glad to design a site for you at competitive rates should you not have one.

Easy Up and Running:

Your services can be up and running and available to your clients usually within 48 hours hosting on our Servers. The PropertyCare platform enables you to distribute services to all Clients immediately enabling you to integrate and participate with your Tenants, Owners and Maintenance Contractors in a superior way and thus providing them with a far better superior service that our competitors will admire.

High Participation:

Due to the low cost of these high quality services and applications, it makes good economical sense for your Clients to utilize the various PropertyCare services as they can now access information from any web browser from any location.

 

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